Can anything be done to quell several recent franchise upheavals? Take the public shaming at Jack in the Box. In a letter dispatched by the National Jack in the Box Franchisee Association, franchisees called for the ouster of management, including Jack in the Box CEO and Chairman of the Board Lenny Comma.
The association griped company leadership coddled Wall Street investors at franchisee expense. “We need leadership with a strategic vision for the future and a plan to drive transactions, rather than the current management actions that makes JACK appear to be an attractive investment to the Street,” complained NFA official and franchisee Kevin Townsend in a press release issued late last month.